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The Best Free CRM Software in 2025 to Manage Your Leads Without the Price Tag
If you’ve ever tried managing customer relationships manually, you know how chaotic it can get. Sticky notes, long email threads, and forgotten follow-ups quickly pile up. That's where CRM software becomes invaluable. It centralizes everything from contact details to sales pipelines. The best part? You don’t always have to pay for one. Some of the top tools in 2025 are completely free and still pack a punch.
Let’s explore the best free CRM options this year and what makes each one worth considering.
The Best Free CRM Software in 2025
HubSpot CRM Still Holds Its Ground
HubSpot’s free version has been a staple for years, and it remains one of the most used CRMs. It offers features like contact management, deal tracking, email templates, and basic reporting.
What's great is its user-friendly design, which makes it suitable even for non-tech-savvy teams. You can add contacts, log calls, schedule emails, and track deals without needing a tutorial.
While there is a paid tier, the free plan is more than sufficient for small businesses and freelancers. Plus, it doesn’t cap the number of users, allowing your entire team to join at no extra cost.
Zoho CRM Free Edition Covers the Basics
Zoho offers a robust starter CRM for up to three users. It includes essential features like contact and lead management, workflow automation, and task tracking. It also integrates with email and other Zoho apps like Zoho Campaigns and Zoho Desk.
It's ideal for small teams seeking structure in managing sales and contacts. While it may not be flashy and some parts feel a bit outdated, it effectively accomplishes the job if you need functionality without a price tag.
Freshsales by Freshworks Has a Generous Free Plan
Freshsales, the CRM tool by Freshworks, offers a free “Growth” plan that includes built-in email, a visual sales pipeline, contact scoring, and integration with tools like Gmail and Outlook. It also provides access to mobile apps and chat support, which is rare for a free plan.
Freshsales stands out for its clean layout. Navigation is smooth, without overwhelming you with too many tabs or options. If you prefer simplicity but also need a solution that can grow with your business, this one checks both boxes.
Bitrix24 Offers a Ton of Features—Maybe Too Many
Bitrix24 provides more tools than most free CRMs, including email marketing, contact management, project tracking, telephony, and even HR features—all in one dashboard.
The downside? It can feel overwhelming initially. The interface is busy, and you might end up ignoring half the tools due to information overload. However, if you're ready for a learning curve and desire a comprehensive tool, Bitrix24 offers it for free.
Really Simple Systems Focuses on Small Businesses
With a name like that, you expect simplicity—and it delivers. Really Simple Systems offers a clean, basic CRM for small businesses. The free version includes contact and task management, email integration, and a customizable dashboard for up to two users.
It's perfect for those seeking less clutter and more clarity. While it lacks fancy automation or deep analytics, it helps you manage leads effectively without feeling bloated.
Capsule CRM Works for Freelancers and Consultants
Capsule offers a free tier for up to 250 contacts and 50MB of file storage. Although limited, it’s ideal for freelancers or solo consultants needing to track clients, projects, and communication.
The intuitive layout features a handy timeline view showing all interactions with a contact. You can also tag entries for easy filtering, useful when juggling different projects or client types.
Streak CRM is Great for Gmail Users
Streak integrates directly with Gmail, turning your inbox into a mini CRM. It allows you to manage contacts, deals, and pipelines alongside regular emails.
It's perfect for those already using Gmail who prefer not to switch tabs or log into another platform. It's ideal for independent consultants, freelancers, or small teams wanting to manage leads without leaving their inboxes.
The free version supports basic CRM features, email tracking, and snippets, with a limitation on the number of boxes (pipelines) you can create.
Agile CRM Still Has a Decent Free Tier
Agile CRM may not have changed much over the years, but it still offers a free plan for up to 10 users. It provides access to contact management, appointment scheduling, email tracking, and a landing page builder.
While aimed at sales-focused teams, it also includes some marketing tools. If you want everything under one roof, Agile CRM is worth considering. Just don't expect a modern interface—it looks a bit old-school.
Vtiger Has a Community Edition
Vtiger offers a free "Community Edition" with basic CRM tools, which you can host on your server, making it unique compared to the cloud-based options on this list.
This setup isn’t for everyone—you'll need someone with technical expertise to set it up. However, it's a good option for teams wanting full control over their CRM.
Flowlu Offers Project and CRM Tools Together
Flowlu combines CRM with project management. The free plan includes basic contact management, invoicing, task tracking, and time tracking. It’s ideal for small agencies or teams managing client work and internal projects. The interface is clean and easy to use, and the free version supports up to two users.
Final Thoughts
If you’ve hesitated to invest in a CRM due to costs, 2025 shows that you don’t need to. There are excellent free options to keep you organized, respond faster, and build better relationships with customers. From simple contact tracking to comprehensive sales pipelines, you have plenty of choices—without spending a dime.
